Why am I getting an error "The licensing configuration file you provided is invalid" when applying a node-locked license?

Modified on Sat, Jun 29, 2024 at 1:44 PM

When running setup.sh and entering the information for a node-locked license, such as configuration file, solution name, and solution key, the following error occurs:

The licensing configuration file you provided is invalid. Please retry your request or break the licensing process:

What would cause this issue?


This issue may be caused by a trailing space on the configuration file copied to the Linux server.

To remove the space, run the following command, making sure to replace configurationfilename with the name of your configuration file.

truncate -s -1 **configurationfilename**

For example:

truncate -s -1 /usr/share/prizm/licenseconfiguration.txt

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