Licensing (13)

When attempting to license my PrizmDoc server, I get an error that I don't have permission to write to the file, what's happening?

Modified on Sat, Jun 29, 2024 at 1:01 PM
Why am I getting an error "The licensing configuration file you provided is invalid" when applying a node-locked license?

Modified on Sat, Jun 29, 2024 at 1:44 PM
Is there a way to remove mailto: links from a PDF after converting a MSG file to PDF using PrizmDoc?

Modified on Sat, Jun 29, 2024 at 12:21 PM
What specific rights are required on an AWS S3 bucket for PrizmDoc Cloud licensing to work?

Modified on Sat, Jun 29, 2024 at 12:38 PM
Do PrizmDoc evaluation licenses have MSO/Microsoft Office enabled?

Modified on Sat, Jun 29, 2024 at 12:54 PM
Why am I seeing an error in pccerrors.log file stating "CloudLicenseValidationFailed"?

Modified on Sat, Jun 29, 2024 at 1:00 PM
When entering the S3 bucket name in the Accusoft Customer Portal, is it case sensitive?

Modified on Sat, Jun 29, 2024 at 1:19 PM
Are all features of PrizmDoc Cloud included with transaction and subscription purchases?

Modified on Sat, Jun 29, 2024 at 12:53 PM
My PrizmDoc Cloud hosted server is reporting as unlicensed when the license lease file is being written to the S3 bucket, what could be causing this?

Modified on Sat, Jun 29, 2024 at 1:44 PM
Why is the Prizm service not starting after I apply my PrizmDoc Cloud license?

Modified on Sat, Jun 29, 2024 at 1:14 PM