Everything is crashing and burning how do I find the ticket responsible?!?!?!??!?
This is the 2nd time this has happened, so I made a program to help us with this and it can be found here: https://git.jpg.com/support/goldenticket
THE PROGRAM ONLY SUPPORTS INCIDENTS! IF YOU WANT TO ADD OTHER TICKET TYPES, GO AHEAD, MAKE A BRANCH THEN MAKE THE UPDATES
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Make sure you have .NET 6.0 on your machine
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Download and Unzip the Repo
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Open the SLN
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Build and Run the Project
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Press '1' and let it run the searches
One of the Searches will fail, the program will tell you which one, and once you've identified which search has failed go to Footprints and Select Manage Searches
I've created searches that begin with [DEBUG] to help us with this and to find the searches quickly (Pending Release is somewhere else in this list).
Lets say the program failed on 'In Progress' Tickets. Run the In Progress search and then take a picture of the Records column ONLY
Once you have that picture, go to this website here: https://brandfolder.com/workbench/extract-text-from-image
Upload the image to this site and it'll extract the text for us
Copy this List and then Rerun the program, pressing Option 2 this time.
This will create a 'tickets.txt' within the same directory of the executable
Go to 'tickets.txt' and then paste the copied list there
Run the program again and press Option 2 again
This will now find us the Golden Ticket! Once you've found it let Bradley, Howard, or Christian know!
We see here that IN-164997 is the issue!
BYEEEEE (IYKYK)
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