How do I use a saved advanced search in Footprints?

Modified on Sat, Jun 29, 2024 at 12:52 PM

How do I use a saved advanced search in Footprints?


Using Footprints Advanced Search Functionality

There are two ways to use a saved search; by adding the search to the top menu, or by not adding it and using it only when needed.


Add custom search to the top menu

First, click customize on the top left.

customize

Then, unintuitively, click New Incident within that page.

new incident

Then find the name of the search from that dropdown menu and set a title that won't take up too much room at the top. You can also organize where you want the menu item to appear in the lineup on the right.

select search

Make sure to save.

save

You will need to refresh before the changes will take effect.

One thing to note is that if a search was created for the whole team but you want it only applied to yourself, just click the dropdown next to Assigned TSE and type in your name next to the filter item.

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Using custom search when needed

To do this, just click the dropdown at the top search bar and select Manage Searches.

Manage Searches

Then, find the search you want to run and either select it and click run, or click the side box that says run when hovered over.

manage searches page

Footprints Documentation

If you're looking to dive deeper into this for some reason, here is a link to the Footprints Documentation and here is the advanced search section.

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